Contact & FAQs
Mobile phone: +55 21 9395-3537 (UTC/GMT – 4 hours)
Check my availability and make your inquiries preferably through madson@tourguiderio.com . I reply insanely fast!
FAQs
(Frequently Asked Questions)
Can you also do the transfer from the airport to the hotel upon my arrival?
No. Find out how to safely get from the Rio de Janeiro airport to your hotel here: http://tourguiderio.com/how-to-get-from-rio-de-janeiro-airport-to-hotel/
What time does the tour start?
It depends. If it is a half-day tour it can start either in the morning or in the afternoon. If it is a full-day tour it starts in the morning.
Do I need to walk?
There will be several moments to get off the car, take pictures and even do short walks at the tourist attractions. I will customize the tour to meet your walking needs.
Which days are the tours available?
Every day, all year around.
Is there any time when some specific places are closed?
Museums are closed on Mondays. The 19th century Colombo confectioner (coffee shop) is closed on Sundays. The Maracaña Football Stadium is closed on Sundays and/or Saturdays afternoons.
Are there worse or better days for some tours?
Walking in the downtown area (business district and old town) is not recommended on Sundays neither Saturdays for safety reasons. If you choose to do a cultural tour (which part of it happens there) there will be no stroll.
Can I post-pone the tour in case it is raining?
No. By the way, in Rio is not unusual that the day starts cloudy or raining and ends sunny or vice-versa.
Will there be other people in the car with us?
No. Once you book and pay the deposit, the car and the personal tour guide (me) will be exclusively for you during that time period.
Are the tours conducted in English only?
I speak English, French, Spanish, Italian and Portuguese fluently and clearly.
Can I book the tour once I am in Rio?
You can, but since the great majority of the people make reservations and pay the deposit in advance, you are likely to find me booked. The great advantages for you to book ahead are:
- It reduces your stress (you know that everything is arranged);
- You save vacation time (start enjoying your vacation upon arrival);
- No risk of spending time making hasty arrangements with an uknown guide.
Can I book without sending you a deposit?
No, sorry. A deposit it is my guarantee that you are committed to show up on the agreed time.
Do you get to know my credit card number?
No, payment is processed through an extremely secured on line payment system called PayPal (read more at http://www.paypal.com). PayPal is owned by E-Bay. As the payment recipient, I never see your credit card information.
Can the pick up be outside the city of Rio?
No, only at your hotel or cruise terminal.
What time does it get dark in Rio?
From April to October it gets dark around 5:30/6 p.m. and from November to March around 7/8 p.m.
How much history information do you give during the tours?
Generally, just an overview. If I sense that you are interested in history, then I am happy to provide more historical information. However, the tour focuses more on how is Rio and its people nowadays.
Any other questions or suggestions? Please send me a message at madson@tourguiderio.com .
Rio de Janeiro Location Manager
